MTA’s convention a success
By Bob Anderson
MTA Executive Director
As this year's MTA Convention came to a close, it was apparent that this had indeed had been a difficult year for our members and their businesses across our state.
You could find some optimism, but it was mixed with the harsh realities of the past year with lower revenue, new mandated restrictions (smoking), a major national recession, unusual weather patterns and a host of other issues to make for a less than perfect prescription for success. Everyone was cordial, but most are looking for a better year to come.
The Hi-Line Tavern Association and the MTA did an admirable job of putting together a great program for members. And the weather did cooperate for at least the day needed for some fun events.
Through all of this came some of the best ideas and signs of support for the industry. Relatively new members during the business session of the convention spoke about wanting to be part of the MTA and hoping that the leadership would welcome newcomers and help them find success in their businesses.
One member suggested a “mentoring” program for consideration. He said that he wished that he had a mentor to contact when issues or problems arose with his business; someone who could give him reliable and confidential advice. What a great idea! I get telephone calls and emails from members frequently looking for advice.
Most often I call on Mark Staples, who has a wealth of knowledge … especially with his legal and political background on the industry. I also call on members of the MTA leadership often with questions that I have received.
Sometimes the Gaming Control or Liquor Control Division has the answers to both simple and complex questions. These are all good resources. However, I have to be discrete with both the questions and the answers in respect for our members’ confidentiality. The notion of a mentor for direct contact is great! I will follow up on this idea.
Another person commented that “new” or first-time attendees could use some help from those who are veteran participants in order to get a leg up on all that is happening during the convention’s four days.
Even though the program outlines all events, it would be good to have someone guide new attendees through the “ins and outs” of any major convention. Again, I need to follow up on this idea!
Regarding communications from MTA, members told us not to be too reliant on emails. Mailings, telephone calls (phone trees), and other common communications need to be reinstituted, members suggested. That’s good advice, and we plan to follow it!
I found our vendors this year to be very positive about the future of the industry. They are very much aware that the signs of recovery are everywhere.
Many vendors and tavern owners have found that they have to modify their business plan to be successful in these difficult times, and that waiting it out with an old plan is not the best strategy.
I am looking forward to this coming year as well. We are working to improve ways to meet the needs of our members.
Of course, we are also looking for new members who want to be part of a great organization … the MTA!